Responsible Gaming at sofascore — Play Well, Stay Happy

Gaming should always be a source of entertainment — not stress or anxiety. sofascore believes every player has the right to play safely, within limits, and with enjoyment. Our responsible gaming guidelines are here to show you the way.

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Safe Play Commitment Set a Time Limit Stick to Your Budget Self-Exclusion Feature Available Mental Well-being Comes First Support Is Always Available Play for the Fun of It Your Account, Your Control Safe Play Commitment Set a Time Limit Stick to Your Budget Self-Exclusion Feature Available Mental Well-being Comes First Support Is Always Available Play for the Fun of It Your Account, Your Control

What Does Responsible Gaming Actually Mean?

Our Core Principles & Your Rights

Responsible gaming means enjoying play as a healthy form of entertainment, never letting it lead to addiction or financial harm. sofascore believes every user has the ability to make their own decisions, and we respect that ability. Our platform provides tools and information to help you play mindfully and in moderation. We are committed to standing by you through any gaming-related challenges. Our goal is to ensure a long-term, enjoyable, and safe gaming experience.

Set Time Limits

Decide in advance how long you will play each day and stop when that time is up. Playing for long stretches without a break can cause mental fatigue and impair your decision-making. Take regular breaks and spend time with family and friends outside of gaming.

Set a Budget

Decide in advance how much BDT you will budget each week or month, and never exceed that limit. Avoid chasing losses by placing more bets to recover money you have lost, as this only deepens financial harm. Think of gaming as an entertainment expense, not a source of income.

Self-Exclusion Option

If you feel gaming is getting out of control, you can use our self-exclusion feature to temporarily suspend your account for a set period. Making this decision is a sign of strength, not weakness. Reach out to our support team whenever you need help.

Minor Protection

Sofascore provides services exclusively to users aged 18 and above. If there are children or teenagers in your household, keep them away from account access and enable parental controls on your devices. We are committed to protecting minors from gaming.

What Are the Signs of Problematic Gaming?

Recognizing when gaming is becoming a problem is very important. If you notice that the time and money you spend on gaming are steadily increasing and you are unable to control it, that is a warning sign. The urge to bet more after a loss to recover what you have lost, losing focus on family or work, and lying about gaming — these are all significant signs. Difficulty sleeping, feeling restless, or experiencing stress when you cannot game may also mean you need help. If you notice any one of these signs, do not wait — contact our support team right away.

Spending more than your designated gaming budget
Repeatedly playing to try to recover lost money
Hiding gaming from family or friends
Prioritizing gaming over work, study, or sleep
Feeling restless or irritable when unable to play

Where Can You Find Help?

If you feel you are struggling with gaming, or someone close to you is, you do not have to face it alone. The sofascore support team is always by your side, ready to help while protecting your privacy. You can temporarily suspend your account, lower your deposit limit, or get guidance on speaking with a professional counselor. Remember, asking for help is the smartest thing you can do. Reach out to us at [email protected] or visit our FAQ page for detailed information.

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Ready to Start Playing Safely?

Join sofascore and use our responsible gaming tools to play happily and safely. Your well-being and safety are our highest priority.